Delivery-

Shipping by Air CC- The way by plane(customer no need to pay for customs and taxes). The tracking number works only when goods leave the customs in the destination country. Seller will not provide paid tax and customs fee receipts. 

Shipping by Air- The way by plane(customer need to pay for customs and taxes). The tracking number works on the all route. They are usually used when needed to receive paid taxes and customs fee receipts. 

Shipping by Sea- The way by sea or train(customer no need to pay for customs and taxes). It is cheaper than by plane, but delivery time is 40-70 days. Usually for batteries and bulk orders(such as complete e-bikes).  The tracking number works only when goods leave the customs in the destination country. Seller will not provide paid tax and customs fee receipts. 

Free shipping- The way by sea or train(customer no need to pay for customs and taxes). It is cheaper than by plane, but delivery time is 40-70 days. Usually for batteries and bulk orders(such as complete e-bikes). The tracking number works only when goods leave the customs in the destination country. Seller will not provide paid tax and customs fee receipts. 

1.Specifications:  Quick detail for Full Suspension Steel 350w-5000w Electric Enduro Bike Frame

• Material : steel frame and plastic cover which is using high quality strong 4mm ABS+PMMA anti-scratch plastic. 

• Warranty : 2 years
• Rear shock : 190-240mm are suitable
• Seat post (31.6mm) , seat clamp included
• Motor : 1000w-5000w are suitable

• Rear fork drop out : 135-155mm 
• Battery : suitable 20-100ah lithium battery
• Color: black or white

2.Description for Full Suspension Steel 350w-5000w Electric Enduro Bike Frame​:

It is included the Frame body, swingarm, torque arms, headset bearings, top and down side plastic covers, bolts and washers for assembling, bottom Bracket and bracket for seat post (31.6mm ).                                                                                               
Material : steel frame and plastic cover which is using high quality strong 3mm ABS+PMMA anti-scratch plastic.   

Matt finish surface. 

                                      
Rear shock : 190mm-240mm are suitable.                                                                                                                     
Head tube for 1.1/8-inch straight or 1.1/8-1.5 tapered steering tube, 130 mm in length.

Bottom bracket – square taper (the bottom bracket with sealed bearings is included in the frame delivery package).                                                                            

Dropout width (motor mounting seat in the swingarm) 155x10 mm and 135x10mm (you can change by yourself) 
Standard derailleur mounting (derailleur hanger), included in the delivery package.                                                                                                                                                                         
Wheel size: 26" bicycle front wheel with 26" rear motor wheel, 24" front wheel and 24" rear motor wheel, 19" motorcycle front wheel with 17" or 18" motorcycle motor wheel . 

FAQ

Why is shipping so expensive?

Delivery by plane is calculated based on actual or volume weight. If the box is large and light, then it is considered volumetric. If the box exceeds the volume weight, it will be counted according to the actual weight. For example, the front tire wheel has a size of 65x65x15cm-6kg. The volume weight will be 65x65x15/6000 = 10.5kg of volume kilograms. If a 65x65x15cm box weighs 12kg, the shipping company will calculate it as 12kg. The cost per kilogram varies from 8 to 12 dollars per 1 kilogram. Also, the cost of delivery may vary depending on the global situation and oil prices.

I don't want to pay for the customs duties. What should I do?

World trade is organised in such a way that any cargo is subject to duty and tax upon importation into the country. Sellers usually have delivery channels for DDU(with duties paid, to the customer's door) and DDP (the customer must pay the duties themselves). Stores always try to provide DDP delivery so that the customer is more comfortable receiving their order. However, DDP delivery is not always available in any country. 

How do I find out how much I have to pay to customs?

Duties change frequently, and it is better to ask Google or the GPT chat about the current tariffs of your country's customs (for bicycle or electric bike spare parts) before placing an order.

Why haven't I received the track number yet and why isn't it showing anything?

DDP delivery does not work like regular domestic delivery. There can be several track numbers. The first one is before the destination country, and the second one is inside the country after passing through customs. 

What should I do if the product is delayed?

Customs procedures have unpredictable processing times. It may take from a few days to a month. Depending on the situation in the world, seasonality (for example, in February, Chinese customs is overloaded due to the celebration of the Chinese New Year), natural disasters, and others. 

What should I do if I haven't received my order or the order arrived damaged?

If the order is not delivered, the seller will refund the money for the order in full. Depending on the degree of damage, the situation is discussed with the seller individually and both partial and full refunds are possible.