Offroad 19 inch moto tyre for powerful e-bike.

FAQ

WHY IS SHIPPING SO EXPENSIVE?

DELINVERY BY PLANE IS CALCULATED BASED ON ACTUAL OR VOLUME WEIGHT IF THE BOXIS LARGE AND LIGHT, THENIT IS CONSIDERED VOLUMETRIC, IF THE BOXEXCEEDS THE VOLUME WEIGHT,IT WIL BE COUNTED ACCORDING TO THE ACTUAL WEIGHT. FOR EXAMPLE, THE FRONT TIRE WHEEL HAS A SIZE OF 65X65X15CM-KGTHE VOLUME WEIGHT WIL BE G5XS5X1516000 = 10.SKG OF VOLUME KILOGRAMS,IFA 65X65X15CM BOX WEIGHS 12KG, THE SHIPING COMPANY WILL CALCULATE IT AS12KG. THE COST PER KILOGRAM VARIES FROM S TO 12 DOLLARS PER 1 KILOGRAM.ALSO, THE COST OF DELIVERY MAY VARY DEPENDING ON THE GLOBAL SITUATIONAND OIL PRICES.

I DON'T WANT TO PAY FOR THE CUSTOMS DUTIES. WHAT SHOULD I DO?

WORLD TRADE IS ORGANISED IN SUCH A WAY THAT ANY CARGO IS SUBJECT TO DUTYAND TAX UPON IMPORTATION INTO THE COUNTRY, SELLERS USUALLY HAVEDELIVERY CHANNELS FOR DDUWITH DUTES PAID, TO THE CUSTOMER'S DOOR)AND DDP (THE CUSTOMER MUST PAY THE DUTES THEMSELVES). STORES ALWAYS TRYTO PROVIDE DOP DELIVERY SO THAT THE CUSTOMERIS MORE COMFORTABLE RECEINING THEIR ORDER. HOWEVER.DDP DELIVERY IS NOT ALWAYS AVAILABLE IN ANYCOUNTRY

HOW DO I FIND OUT HOW MUCH I HAVE TO PAY TO CUSTOMS?

DUTIES CHANGE FREQUENTLY, ANDIT IS BETTER TO ASK GOOGLE OR THE GPT CHAT ABOUT THE CURRENT TARIFS OF YOUR COUNTRY'S CUSTOMS (FOR BICYCLE OR

ELECTRIC BIKE SPARE PARTS) BEFORE PLACING AN ORDER.

WHY HAVEN'T IRECEIVED THE TRACK NUMBER YET AND WHY ISN'T IT SHOWING ANYTHING?

DDP DELVERY DOES NOT WORK LKE REGULAR DOMESTC DELVERY, THERE CAN BE SEVERAL TRACK NUNRERS, THE FIRST ONE IS REFORE THE DESTINATON

COUNTRY, AND THE SECOND ONE IS INSIDE THE COUNTRY AFTER PASSING THROUGH CUSTOMS.

WHAT SHOULD I DO IF THE PRODUCT IS DELAYED?

CUSTONS PROCEDURES HAVE UNPREDICTABLE PROCESSING TIMES,IT MAY TAKE FROM A FEW DAYS TO A MONTH.DEPENDING ON THE SITUATION IN THE WORLD.SEASONALITYIFOR EXAMPLE,IN FEBRUARY, CHINESE CUSTOMS IS OVERLOADED DUE TO THE CELEBRATON OF THE CHINESE NEW YEARL,NATURAL DISASTERS, ANDOTHERS.

WHAT SHOULD I DO IF I HAVEN'T RECEIVED MY ORDER OR THE ORDER ARRIVED DAMAGED?

IF THE ORDERIS NOT DELIVERED, THE SELLER WILL. REFUND THE MONEY FOR THE ORDER IN FULL,DEPENDING ON THE DEGREE OF DAMAGE. THE SITUATION ISDISCUSSED WITH THE SELLER INDIVIDUALLY AND BOTH PARTIAL AND FULL REFUNDS ARE POSSIBLE.